Privacy Policy

Urbangeek
Website: https://urbangeek.in

At Urbangeek, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from urbangeek.in.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (processed securely via third-party payment gateways; we do not store card details)

b) Non-Personal Information

  • Browser type and device information

  • IP address

  • Pages visited and time spent on the website

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and customer support

  • Improve our website, products, and services

  • Send promotional offers (only if you opt-in)

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

3. Cookies & Tracking Technologies

Urbangeek uses cookies to:

  • Enhance user experience

  • Analyze website traffic and performance

  • Remember your preferences

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal data to third parties.

We may share your information only with:

  • Trusted service providers (payment gateways, shipping partners, analytics tools)

  • Legal authorities if required by law

All third parties are obligated to keep your information secure and confidential.

5. Payment Security

All payments on Urbangeek are processed through secure, PCI-DSS compliant payment gateways. We do not store your debit/credit card details, UPI IDs, or net banking credentials.

6. Data Protection & Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your information

  • Opt-out of promotional communications

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

9. Children’s Privacy

Urbangeek does not knowingly collect personal information from children under the age of 18. If you believe such data has been collected, please contact us immediately.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

📧 Email: support@urbangeek.in
🌐 Website: https://urbangeek.in